About
At a Glance
25+ years operational leadership experience
Former COO of 2 Global Software (SAAS) Organizations
Multiple Start-ups and Entrepreneur
Independent consultant since 2018
Global Client Base
At a Glance
25+ years operational leadership experience
Former COO at Kambr by Amadeus (2021-2024)
19 years at Navitaire/Amadeus (1999-2018)
Independent consultant since 2018
Based in Salt Lake City, UT
Working With Ken
Your Partner in Operational Excellence & Decision Making
You're Here Because...
Your business is at a crossroads.
You've built something great, but now it's getting complicated. Your team is growing. Your operations are straining. The systems that worked at $2M aren't cutting it at $10M.
You need someone who's been there before. Someone who can help you navigate this growth phase without breaking what you've built.
That's where I come in.
What You're Looking For
You don't need another consultant who hands you a binder and disappears. You need:
Someone to help with people, scale process add technology automations
Practical solutions that work in the real world
A partner who rolls up their sleeves and isn't afraid of change
Expertise without the ego
Results, not reports
What I Bring
25+ years of operational leadership across every stage of business growth:
Built operations teams from scratch
Scaled companies from startup to Global Leaders
Applied my experience with Small Businesses of all shapes and sizes
Implemented systems that actually stick, saving time and money
More importantly - I've made every mistake so you don't have to!
At a Glance
25+ years operational leadership experience
Former COO at Kambr by Amadeus (2021-2024)
19 years at Navitaire/Amadeus (1999-2018)
Independent consultant since 2018
Based in Salt Lake City, UT
At a Glance
25+ years operational leadership experience
Former COO at Kambr by Amadeus (2021-2024)
19 years at Navitaire/Amadeus (1999-2018)
Independent consultant since 2018
Based in Salt Lake City, UT
How We'll Work Together
Discovery
I'll learn your business, talk to your team, and identify what's working and what's not
Strategy
Together, we'll prioritize the highest-impact improvements
Execution
We'll implement solutions alongside your team
Results
We'll track progress and adjust as needed
You'll get:
Honest feedback and assessment
Faster decision-making
Better team alignment
A business that scales with your growth
More time to focus on what you do best
STILL NOT SURE?
Frequently Asked Questions
When Do I Need a Fractional COO?
Signs of operational chaos, manual system need automation
What's the Difference Between a Fractional COO and a Consultant?
With the COO You get execution and strategy,
How Much Does a Fractional COO Cost?
Engagements vary from $5K-$25K/month & 5-10 hours/week - If we work together I offer 2-week guarantee
How Long Does a Typical Engagement Last?
Lets understand your needs, but often 3-18 months, then month-to-month
Will You Actually Work With Our Team, or Will I Be Managing You?
Yes - I work with your team, not above them, you're not managing me - were working together
What Areas of Operations Do You Focus On?
I focus on making everything run smoothly. That includes:
• Strategic decision - making, support, team excellence, ops execution, growth and system automations
How Do I Know If You're the Right Fit for My Business?
We will Both decide if it's a good fit - Let's have a call, and an honest assessment
Do your challenges match my expertise?
Is your team ready for change?
Do we communicate well?
What Makes You Different From Other Fractional COOs?
Other Fractional COOs?
I've been there and can execute With You (Not Just Advise), yes I'm Part time but genuinely available when you need me
Honest truth: Pick whoever YOU feel comfortable with and who delivers results.
Have a call and See if there's chemistry.
Your Next Step
Let's have a conversation. No sales pitch. No pressure.
Just an honest discussion about where you are, where you want to be, and whether I can help you get there.
KEG Executive Management
Scaling SMBs through expert operational leadership and strategic guidance.
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