Personal Data: Any information relating to an identified or identifiable individual
Processing: Any operation performed on personal data
Controller: Entity that determines purposes and means of processing (typically Client)
Processor: Entity that processes personal data on behalf of Controller (KEG)
Employee information (names, contact details, roles)
Customer data (as needed for operational analysis)
Competitive intelligence data (publicly available information)
CRM data (for Go High Level implementation services)
Process personal data only as instructed by the client
Ensure confidentiality of all personnel who access personal data
Implement appropriate technical and organizational security measures
Assist with data subject rights requests
Delete or return personal data at end of engagement
Notify client of any data breaches without undue delay
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments and updates
Secure data storage and backup procedures
Employee training on data protection
Go High Level (CRM services)
Stripe (payment processing)
Cloud hosting providers (data storage)
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Notify the client without undue delay (within 48 hours when possible)
Provide details of the breach and affected data
Describe measures taken or proposed to address the breach
Cooperate with client in notifying authorities and data subjects as required