KEG Executive Management Insights

Insights on Competitive Intelligence, Fractional COO strategy, and Executive decision-making.

Why Did My Career Stall? The Answer Zig Ziglar Already Knew by Ken Gould

Why Did My Career Stall? The Answer Zig Ziglar Already Knew by Ken Gould

Why Did My Career Stall? The Answer Zig Ziglar Already Knew by Ken GouldKen Gould, Fractional COO
Published on: 26/05/2026

Zig spent decades saying that. Most people nodded and moved on. Then went right back to negotiating for the bigger number. I've spent more than 25 years in operations and leadership across multiple industries and continents. One thing has held true

Intelligence Brief
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Is Airline Retailing Dead?

Is Airline Retailing Dead?

Is Airline Retailing Dead?Ken Gould, Fractional COO
Published on: 15/05/2026

On May 2, 2026, Spirit Airlines shut off the lights. Not another restructuring. Not another filing. Gone. This is not just an airline story. It is an industry inflection point about what airline retailing was, what went wrong, and what every operator

Intelligence Brief
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AI Isn’t the Problem — Your Processes Are

AI Isn’t the Problem — Your Processes Are

AI Isn’t the Problem — Your Processes AreKen Gould, Fractional COO
Published on: 21/04/2026

Most businesses are wasting money on AI tools. The issue isn’t the technology—it’s the lack of process. Learn why structured implementation drives real ROI.

Intelligence Brief
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Why Your Competitors Know More About Your Customers Than You Do | KEG Executive Management

Why Your Competitors Know More About Your Customers Than You Do | KEG Executive Management

Why Your Competitors Know More About Your Customers Than You Do | KEG Executive ManagementKen Gould, Fractional COO
Published on: 07/04/2026

Your competitors are using customer data to win deals you never even see. Learn why most SMBs have a dangerous intelligence gap and how to close it. Primary Keywords: competitive intelligence SMB, customer data competitors, fractional COO competitive intelligence

Competitive Intelligence
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Ken Gould, Fractional COO

Fractional COO and Founder of KEG Executive Management With over 25 years of experience as a COO in the SaaS industry, Ken brings unparalleled expertise in scaling small to medium businesses. His proven track record includes driving operational excellence, implementing strategic initiatives, and building high-performing teams. Ken specializes in helping SMBs navigate growth challenges, optimize operations, and achieve sustainable success through data-driven decision making and strategic execution.

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