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Insights on Competitive Intelligence, Fractional COO strategy, and executive decision-making.
Why Your Competitors Know More About Your Customers Than You Do | KEG Executive Management
by: Ken Gould, Fractional COOPublished on: 07/04/2026Your competitors are using customer data to win deals you never even see. Learn why most SMBs have a dangerous intelligence gap and how to close it. Primary Keywords: competitive intelligence SMB, customer data competitors, fractional COO competitive intelligence
Competitive Intelligence
5 Signs Your Business Has Outgrown Its Operations | KEG Executive Management
by: Ken Gould, Fractional COOPublished on: 06/04/2026Discover 5 warning signs that your business has outgrown its operations and what to do about it. Practical advice from a 25-year COO.
Fractional COO
Ken Gould, Fractional COO
Fractional COO and Founder of KEG Executive Management With over 25 years of experience as a COO in the SaaS industry, Ken brings unparalleled expertise in scaling small to medium businesses. His proven track record includes driving operational excellence, implementing strategic initiatives, and building high-performing teams. Ken specializes in helping SMBs navigate growth challenges, optimize operations, and achieve sustainable success through data-driven decision making and strategic execution.
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